Privacy Policy

POLICY

Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit a form, or communicate with us via email, phone, or text message.

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Phone number

• Any information you submit through forms, inquiries, or direct communication

We may also collect non-personal information such as browser type, device information, and website usage data to improve our site and services.

How We Use Your Information

We use your information to:

• Respond to inquiries and requests

• Provide services and updates you’ve asked for

• Communicate regarding scheduling, services, or support

• Improve our website, offerings, and customer experience

We do not sell or rent your personal information to third parties.

Text Message (SMS) Communications

If you opt in to receive text messages from us, you agree to receive communications related to:

• Appointments or scheduling

• Service updates or reminders

• Customer support or follow-up messages

Message frequency may vary. Standard message and data rates may apply.

You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact us directly.

We will never share or sell your mobile number to third parties for marketing purposes.

Cookies & Tracking

Our website may use cookies or similar technologies to enhance your browsing experience and analyze site performance. You can choose to disable cookies through your browser settings.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

Third-Party Services

We may use trusted third-party tools (such as scheduling, analytics, or communication platforms) to operate our business efficiently. These providers are only given access to information necessary to perform their services.

Your Choices

You may request to update, correct, or delete your personal information at any time by contacting us directly.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact us directly.

MOBILE TERMS OF SERVICE

I

Last updated: May 7, 2026

The Pigeon Forge Snow mobile message service (the “Service”) is operated by Pigeon Forge Snow (“Pigeon Forge Snow”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Pigeon Forge Snow’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Pigeon Forge Snow through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Pigeon Forge Snow. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18337936357 or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Pigeon Forge Snow mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18337936357 or email pigeonforgesnow@gmail.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.